Human rights & reporting grievances
This course raises awareness of how rights can be compromised in a work context and offers practical guidance on prevention and resolution.
The goal is to help participants understand when and how to raise concerns effectively-forming the foundation for functional grievance mechanisms, as also required by legislation.
By deepening understanding and providing actionable guidance, the training improves the effectiveness of grievance mechanisms, helps surface problems early, and contributes to better communication and reduced staff turnover.

Course overview
Employee rights and
responsibilities
- Discrimination and equal treatment
- Fair wages and working hours
- Social benefits
- Freedom of association
- Protection from forced and child labor
Participation and
engagement
- Understanding grievance mechanisms
- Reporting and resolving concerns
- Roles and responsibilities
Strengthening communication skills
- Identifying, preventing, and resolving conflicts
- Solution-oriented communication