Human Rights & Reporting Grievances
This module provides essential knowledge about human rights, potential workplace violations, and different forms of participation.
A key goal is to foster understanding of when and how to raise concerns effectively – forming the foundation for functional grievance mechanisms and whistleblower systems, as required by national and international legislation.
It raises awareness of how human rights can be compromised in a work context and explores practical ways to prevent or address such situations. In addition to anti-discrimination, it also covers employees’ general rights and responsibilities.
Even when formal channels exist, they are often misunderstood or underutilized. Participants learn to recognize which issues require action, and how to navigate available options for conflict resolution or formal complaints.
By strengthening awareness and providing guidance, this training helps improve the overall effectiveness of grievance mechanisms, reduce staff turnover, and surface problems early – enabling fair and constructive outcomes for all stakeholders.
Course Overview
Content is adapted to the cultural and legal context of each country. Below is an example of the key topic areas covered.
Employee Rights and Responsibilities
- Discrimination and equal treatment
- Fair wages and reasonable working hours
- Sick leave, vacation, and maternity protection
- Recognising human rights violations at the workplace
- Social benefits
- Wages
- Freedom of association
- Protection from forced and child labor
Understanding and Using Grievance Mechanisms
- What constitutes a valid grievance?
- Possible consequences and impact
- Channels and ways to submit complaints
Strengthening Communication Skills
- Identifying, preventing, and resolving conflicts
- Solution-oriented communication