Our story

Sustify was inspired by a simple idea: that our global supply chain would be more sustainable and resilient if every single worker understood their rights and responsibilities.

Our story - Sustify

Years ago, when I was working in training in global supply chains, I witnessed a huge gap between the facades that businesses present to the world and the reality behind the scenes. I saw companies cut corners to get A-ratings in audits: they handpicked workers and instructed them to give the "right" answers when questioned by auditors. They trained 20 people in a factory of thousands and called it "workforce training." But the workforce isn't 1%.

These shortcuts make the global supply chain less safe. That's true for workers, who deserve to understand their rights and how to stay healthy in the workplace. But it's also true for companies: workplace hazards and human rights violations put their business at risk.

I wondered: how could we train everyone - every single worker?

In 2018, I founded Sustify. We focused on developing low-threshold digital training that would be accessible to workers in a range of countries and industries. We started with a small course on fire safety for textile workers; now we offer 3 courses in 20+ languages across 4 industries.

Sustify is a social enterprise. We're a business, but we serve the common good. We embed our values: honesty, appreciation, and trust into our products and our practices. We've stayed independent, with no outside investors, so we never have to compromise.

One worker at a time, we'll keep working toward our goal: the global strengthening and safeguarding of dignified work.

Our mission

Sustify uses individual digital learning to make workers safer and global supply chains more responsible.

We make it easy for companies to strengthen knowledge and awareness of healthy working conditions, fair collaboration, and international human rights across their supply chains.

We develop accessible, engaging training courses that reach every single worker—in their language, their culture, and their industry.

Our vision

Sustify is working toward a future where labor standards are upheld worldwide.

In this future, supply chains will be fair, transparent, and sustainable because they'll be built on collaboration and awareness.

Everyone deserves to understand their rights and how to stay safe and healthy in the workplace. That includes not only office workers, but also those who are too often overlooked, in factories, fields, and mines.

When everyone understands, everyone can participate in building our society together, and participation is the foundation of justice, resilience, and a better society for all.

We are independent

With our work, we strive to play a part in overcoming social challenges, in other words, to create a positive impact. We apply our bold, creative and entrepreneurial mindset to developing and spreading innovative ways of solving societal problems. Our mission is to identify new pathways toward collective wellbeing: not just to alleviate symptoms, but to address the root causes of social harms. To this end, all our activities are geared towards adding social value.

Our Values: Inside and Out
As a social enterprise, we examine what goes on inside our organization just as closely as the world outside. We care about dealing with suppliers respectfully, encouraging employees to reflect on and reduce their own CO2 emissions, and making a considered choice about who we bank with. Through steering and controlling mechanisms, we ensure that we put our social values into practice, both externally and internally.

Profits for purpose
Unlike conventional start-ups, we reinvest our profits to achieve these social goals. Our organizational and ownership structure reflects this goal, being based on principles of co-determination and employee participation and geared towards social justice. In contrast to many European countries, Germany has yet to formulate a definition of social entrepreneurship at the state level. That's why we decided to seek certification with SEWF and make our data transparent.

Purchasing with Impact
Social procurement, i.e. purchasing from social enterprises like Sustify, represents a fundamental change in approach. It allows conventional companies to integrate corporate responsibility (CR) and ESG criteria into their own processes, thus making their core business more sustainable throughout.

Honesty Appreciation Trust Sustainability Reliability

How we operate

  • Internal and external social responsibility in everything we do
  • Respectful, long-term supplier relationships
  • Employee CO2 reduction encouragement
  • Intentional banking partnerships aligned with our values
  • Profit reinvested to achieve social goals
  • Co-determination and genuine employee participation
People and Planet First Verified We are a verified social enterprise View certificate

Our team

A multidisciplinary global team united by one mission: empowering workers across supply chains with accessible, multilingual digital education.

Sonja Westphal - SUSTIFY

Sonja Westphal

Founder & Managing Director

A passionate social entrepreneur with an MSc in Marketing and Product Management and an MA in Environmental and Sustainability Management, she has lived and worked in six countries and firmly believes that lasting change is only possible through sustainable education.

Environmental and sustainability management, international business, marketing and communications

Rivers and forests, tango argentino, value oriented people

Dubbed movies, purely capitalistic thinking, skyscrapers

Sangeetha Nandakumar - SUSTIFY

Sangeetha Nandakumar

Product Manager

A skilled Product Owner with a Master’s Degree in Computer Engineering, dedicated to improving products to deliver a deep learning experience for users world-wide.

Development of software for both mobile and web-based applications, complex product development projects, agile methodologies and design thinking techniques in project management.

Purposeful work, open communication and honest relationships

Environmental degradation, gender inequality, political corruption

Mahbub Khan - SUSTIFY

Mahbub Khan

Program Manager

Bangladesh

A tech-savvy consultant and trainer who is passionate about introducing Sustify courses, combining e-learning with conventional workshops.

Brand-Specific Trainings, training material development, ISO lead auditor, ZDHC, BSCI, SA8000, OHSAS, PMP, and MCP

New sustainable business models, capacity building approaches, software and technology

Lack of public transport causing traffic jam, inefficient processes, bureaucracy

Qiwen Ma - SUSTIFY

Qiwen Ma

Program Manager

China

A person wanting to help factories in China to respect people and the environment, to truly create more and more sustainable business – and including workers, in order to create long-term benefits for everybody.

Social compliance auditing and consulting, trainings for management and workers (social and environmental)

Pandas, photography, untouched nature, historical buildings

Pests, routine, waste in environment

Reiko Enomoto - SUSTIFY

Reiko Enomoto

Instructional Designer

Japan

International Training Specialist who is passionate about designing inspiring, entertaining and effective training that can reach out to people at any level of education.

Online training and face-to-face training design and delivery

Meeting interesting people, learning new cultures, exploring the world

Hypocrisy, lies, egoism

Prachi Dighe - SUSTIFY

Prachi Dighe

Illustrator

India

An experienced illustrator with a Master degree in product design (traditional handicraft), with a passion to communicate with visuals beyond borders. Integrating both worlds, analogue and digital.

Graphic design and hand illustrations, UI Design, paintings, working with NGOs and social art projects.

Open communication and honest relationships, creating visuals which make a difference, colours.

Shallowness, waste in nature, discrimination based on religion.

Grievance mechanism team

Our partner for non-judicial grievance mechanisms handled more than 400 factory hotlines, dealing with over 5000 cases in total and worked with 43 well-known International brands.

Yan Leung - SUSTIFY

Yan Leung

Manager hotline center

China

Concerned about the well-being of supply chain workers. Major in Administration and Public Affairs Management and P.A.C.E. master trainer. Engaged in call center management for many years.

Hotline system and database management, non-judicial grievance mediation, labor negotiation, female empowerment training

Candid communication, personal development and team building, succulent plants

Chauvinism, pomp and pageantry, smoking

Contact us

Let's talk about how Sustify can help you meet social standards and prevent risks in your supply chain.

  • 30-minute conversation on turning your risk findings into action
  • Course recommendations for the risks you have identified
  • No commitment

Send us a message

We will get back to you within one business day.