Worker training FAQs

Training design

Why is the Sustify training developed for individual learning?

Individual logins enable employees to progress independently and select their preferred language. This method allows tracking of participation and completion per person, meeting certification standards such as SA8000 and GlobalGAP documentation requirements.

Should staff also participate in the training?

Although originally created for production workers, the program has demonstrated value for management and administrative staff, helping them comprehend what workers are learning.

Can the training be adapted to meet our industry or country-specific needs?

Yes, our training is based on a Learning Management System and can be customized to a certain extent.

Scheduling & duration

How long does one session take?

15 minutes per user, per week. After that time, the user is automatically logged out.

How long does the entire training take?

We recommend planning around one month for a typical training cycle. However, the actual access period depends on the licensing agreement and the organization's specific project management needs.

When does the training take place?

Usually during work hours with a created schedule. If employees use personal smartphones, time counts as work time.

What should we do if someone misses a session, for example due to illness?

That's no problem: the participant can simply make up the missed session the following week and complete two sessions within the same week.

Can training be paused in times of high workload?

Yes, though pausing is discouraged to minimize the overall training duration.

Scale & participation

How should participants be selected if not all employees can be trained at once?

Selection should mirror the workforce composition regarding gender balance and age distribution. Employees with minimal prior knowledge benefit most and should be prioritized.

How do we organize training for extremely large cohorts?

Start with 150-500 participants and expand gradually. No technical limits exist; constraints involve available tablets and room capacity. Using employees' personal smartphones eliminates scaling issues.

Technology & certificates

Does the training work on smartphones or desktop computers?

Yes. The training is browser-based and works on PCs, tablets, or smartphones. The best user experience is typically on mobile devices.

How are participation certificates issued?

Certificates download and print directly from the KPI dashboard. Smartphone-completed training auto-saves certificates to the device.

Data & privacy

How does Sustify handle data protection?

Sustify complies with all requirements of the General Data Protection Regulation (GDPR), following data minimization and transparency principles. Only necessary information is collected; evaluations are anonymized with no sensitive data storage or sharing. European servers process the data with regular backups.

Frequently asked questions

Training design

Scheduling & duration

Scale & participation

Technology & certificates

Data & privacy

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