FAQ

Individual training ensures that each worker understands the content. Effective training is required by law, and proof of training is often required (e.g. SA8000, GOTS). To avoid corruption and to improve transparency, brands and organisations often seek proof of training.
Although the training is targeted at workers, office staff and management could also benefit from attending.
15 minutes per user, per week. After 15 minutes, users are logged out automatically.

One course lasts 6 weeks. If required the elearning program can be shortened to 4 weeks.

No, it should be done individually – this is one of the USPs of our approach. It helps to achieve the best training results.

  • Factories should select participants to reflect the gender and age distribution of the factory.
  • The lower the starting level of knowledge in a given field, the more can be learnt from the training.
  • New workers who might not have undergone training before and illiterate/functionally illiterate learners should be included.
Depending on the number of users trained in parallel, a training room might be necessary.
We have not included an exact time countdown so as not to encourage workers to rush the training. We want each person to understand the materials rather than rush through.

Training takes place during working hours. Management can develop a schedule to show when each individual is doing the training. We also provide a scheduling tool via Excel.

In the following week can be two sessions. However, to maximise learning it is best to do one session per week.

Our experience shows that learners like this new digital approach with gamified eLearning. In certain countries or industries with piece rate, it is sometimes recommended to give incentives.

In order to minimize organisational efforts, training should be organised in batches between 150 and 500 learners. Software-wise there are no limitations on the amount of employees who can be trained at one time – the limiting factors are the size of training room and the number of tablets available.

Yes, upon registration there is an option to choose the training languages.

Training for the employees is an investment for long-term economic success, so it will pay off if you provide eLearning courses. Training is also required by many international standards and clients, so in order to retain existing customers and winning new ones, it is a proof for effective training.

Yes, this is possible. However, it should be avoided as training is most effective when undertaken consistently within a defined period.

Certificates can be downloaded and printed directly from the KPI Dashboard.

Software

Yes, our training is based on a Learning Management System and can be customized for an additional charge.

In general yes, however we recommend assigning a person to help the user in case they are not familiar with using a tablet or are (functional) illiterate. 

  • Our programs work on PCs (however, it is more fun on a tablet!)
  • Our eLearning courses do not work on a mobile phone as the screen is too small for an effective learning process and it is not recommended to train on personal devices.

Hardware

If 140 users need to be trained in a 6 working day week with 8 hour shifts per day, then 1 tablet is sufficient. However, we recommend having additional tablets if you will have more than 140 users, depending on how many users you wish to train in parallel.
  • Mobile hotspots or routers (dependent on country circumstances) might increase internet speed.
  • SIM cards for the tablets from a local operator can serve as backup in case of slow internet connection via WIFI (the App consumes around 25 MB data per 15 minutes session in an average). Please note that if that is the case, connection on the tablet has to be changed from WIFI to MOBILE manually.
Please make sure that the tablet is not too old, as a certain browser standard is a pre-requisite for a smooth operation of the App. Please use the browser Chrome (V37.0 and above).

The tablets can be bought or leased.

It depends on who bought the tablets. Either the brand or the factory can keep the tablets for further use or hand them back to the leasing company.