A powerful duo: digital training and grievance mechanisms
Sustify combines human rights and occupational health & safety courses with seamless integration of your existing grievance channels-tailored to industry, culture, and language.
When workers understand their rights and know exactly how to report concerns, they’re empowered to act.
By embedding grievance mechanisms directly into our training, workers not only learn to recognize violations but also feel safe using the channels available to them.
Make grievance mechanisms trusted and effective
Sustify helps you embed existing grievance mechanisms directly into worker training – making it visible, accessible, and trustworthy. As part of the training, workers first learn about their rights and responsibilities and then receive the contact details for your designated grievance channel, such as a phone number or trusted organisation. Because Sustify is an external platform, the process is clearly independent from the employer, and the information cannot be altered during the course – unlike posters or notices that can be changed or removed.
Benefits at a glance
- Ensures that suppliers meet human rights due diligence requirements
- Drives visibility and trust in grievance channels across supply chains
- Helps to identify and address risks early
- Strengthens your due diligence framework
- Supports transparency and worker wellbeing on the ground
Strengthening human rights due diligence (HRDD)
Grievance mechanisms are a key requirement of human rights due diligence – and upcoming legislation will make them mandatory. Sustify helps you make your existing channels visible and effective, driving real impact across your supply chain. With Sustify, workers can access your designated grievance channel directly through the app – for example, via a phone number or trusted contact person shown throughout the course. This information cannot be changed during the course, which builds trust and protects the integrity of the process.