A powerful duo: digital training and grievance mechanisms

Sustify combines human rights and occupational health and safety courses with seamless integration of your existing grievance channels—tailored to industry, culture, and language.

When workers understand their rights and know exactly how to report concerns, they’re empowered to act.

By embedding grievance mechanisms directly into our training, workers not only learn to recognize violations but also feel safe using the channels available to them.

Make grievance mechanisms trusted and effective

Sustify helps you embed existing grievance mechanisms directly into worker training—making it visible, accessible, and trustworthy. As part of the training, workers first learn about their rights and responsibilities and then receive the contact details for your designated grievance channel, such as a phone number or trusted organisation. Because Sustify is an external platform, the process is clearly independent from the employer, and the information cannot be altered during the course—unlike posters or notices that can be changed or removed.

By combining training and grievance mechanisms…

Strengthening human rights due diligence (HRDD)

Grievance mechanisms are a central element of human rights due diligence—and are becoming mandatory under new legislation. Sustify helps you communicate existing channels effectively—while also achieving real impact.

Low-threshold, accessible, and trustworthy

With Sustify, employees can access your provided grievance channel directly in the app—for example, via a permanently displayed phone number or contact point. The technical immutability of the submitted information builds trust and strengthens the integrity of the entire system.